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Terms and Conditions

Last updated: 8 July 2026

Website: smartshopservice.com 

1. Acceptance By using this website or placing an order, you agree to these terms.

2. Seller Info [TECHSHIP TECHNOLOGY SERVICE SDN. BHD.] 
SSM No: [202601027132 (1689228-X)]
Address: [UNIT 23.3, 23RD FLOOR, SURIAN TOWER, NO. 1, JALAN PJU 7/3MUTIARA DAMANSARA, 47810 PETALING JAYA SELANGOR MALAYSIA]
Email: [support@smartshopservice.com]

3. Pricing & Tax Prices in MYR. [Include/exclude] SST. Shipping calculated at checkout. Pricing errors may be corrected; we will notify you and offer re-confirm or full refund.

4. Payment Accepted: Credit Card, FPX, DuitNow. Payment must clear before shipment. 

5. Cancellation Cancel before shipment → full refund. After shipment → follow return policy.

6. Shipping Estimated delivery only. Risk transfers upon handover to courier. Report damage within 48 hours with photos.

7. Return & Warranty Returns accepted within 14 days for unused, complete-package items. Return shipping at buyer's cost unless manufacturing defect. Manufacturer warranty applies; damage from misuse, disassembly, water impact not covered.

8. Liability Total liability capped at order value. Not liable for indirect or business-loss damages.

9. Dispute Resolution & Governing Law . These Terms are governed by the laws of Malaysia. Any dispute shall first be settled amicably. If failed, disputes shall be submitted to the courts in Kuala Lumpur, Federal Territory of Malaysia.